About Us

We are BudgetVacation.Com - Tailor your Needs, an online travel agent who customized vacation package that suit YOUR budget mainly in Malaysia according to YOUR budget that saves YOUR time and money! We are committed to bring a selection of 550 hotel and resort accommodations in Malaysia ranging from 2 Stars to 5 Stars. We are an innovative on-line travel company located at Melaka who have years of valuable experience in the tourism industry.

We have been online since 2009, operating accordance with the highest ethical and business standards. We are designed to find the best hotels and resorts on the date and in the location of YOU want in a quick, easy and secure way.


Vision


To Be a Leading Online Budget Travel Planner in Malaysia.


Mission


Providing our customer with the best and creating a travel experience of first choice is always been the touchstone of our company

The cornerstone of our success has been our continued commitment towards designing a distinctive travel package for our customers, offering convenient and flexible vacation package which go beyond ordinary.


Our mission statements:

1.We will strive to provide excellent and satisfactory service to our valuable customers.

We will strive to provide the best vacation package and customer service to satisfy our customers. Our customers are our livelihood. Customers are the key to our future. We make sure that customers are happy using our services and will continue using our service in the future.

2. We will pursue quality and profitability with the aim to stay at the forefront of the industry and provide jobs for our people.

The development of our people is essential to our growth and future success. We will provide our employees with training to encourage long term employment and professional advancement.

3. We will strive for constant improvement in order to provide superb customer service to our customers.

We will earn and re-earn the goodwill, trust and confidence of our customers everyday. The highest ethical standards will guide everything we do. We will strive to achieve excellence in service, efficiency in management and integrity in our business dealings.

4. Our partners are important to our success.

We will establish long term and bonding relationship with our partners whose values and service standard are consistent with us.


Our brand values:

1. Trust


Product reliability is important for all the consumers. Our company strive to provide reliable vacation package via excellent relationship with airlines and travel suppliers. We are committed to create the best value for people: customers, employees and business partners.

2. Speed

We leverage on technology for online quick response and speed of delivery to provide an efficient service to our customers. Our system provide a real-time tour inventory and reservation system which equipped with vacation package details, departure dates, itineraries, flight and price breakdowns.

3. Choice



We provide variety of choices on resort and hotel accommodations, car hire, airline ticketing and customized tour packages. From family holidays to romantic getaways or honeymoon, BudgetVacation.com is ready to meet your needs.